Our Technical Service Solutions

PhoenixMed has launched a Technical Support Center as a new solution for faster intervention and quicker resolution. PhoenixMed partners can now reach expert engineers specialized in their fields with just a phone call for their technical support needs. With the team of engineers stationed in the Ankara, Istanbul, Izmir, and Antalya offices, the Technical Support Center provides remote support to PhoenixMed customers in all imaging systems, including Magnetic Resonance (MR), Computed Tomography (CT), Angiography (AX), and Ultrasound.

Transportation and Installation Services

Do you need to move your Angiography, Fluoroscopy, Magnetic Resonance (MR), Computed Tomography (CT), Mammography, X-ray, Scintigraphy, or Molecular Imaging systems to another section of the hospital? Are you looking to evaluate your devices in their new location? We have a solution for you.

Transporting Technology Requires Expertise

Are you planning to have your imaging device operate in a different location? With our expertise and experience in the latest technology, PhoenixMed can safely transport your Imaging Devices.

Advantages of Working with PhoenixMed;

• Comprehensive maintenance and repair performed by certified field service engineers
• Upgrades, including firmware and console software
• Quick access to original spare parts
• Software updates to help you stay at the forefront of treatment technology
• Protection against obsolescence
• Expert technical and clinical helpdesk support
• Fast responses with remote monitoring through PhoenixMed Smart, remote diagnostics, and online repairs
• Training and education to empower your staff with knowledge and confidence